Exchange & Replacement Guide - Making Your Parenting Journey Smooth, Simple & Stress-Free β¨
At BabyTrends.in, we understand that every parent chooses products with care, love, and attention. But sometimes, things may not go exactly as expected β maybe the size isnβt right, maybe the color looks different than you imagined, or maybe you simply changed your mind. Weβre here to make the exchange process easy and friendly π
πΌ About Us: BabyTrends.in is a proud brand owned by Eflute Packaging Pvt Ltd, a registered company based in Bangalore since 2017. Over the years, weβve built trust with thousands of parents by providing quality baby products designed to support comfort, safety, and care.
πΆ Our Promise: Your little oneβs happiness and your peace of mind come before everything else. If you wish to exchange a product, weβre here to help with a smooth and transparent process, every step of the way.
π Eligible for Exchange:
Products are eligible for exchange if they are unused, unworn, unwashed, and returned in their original packaging with all tags intact. Please ensure the product is in the same condition as received, as we cannot accept items that show signs of use.
π¦ How to Request an Exchange:
Simply contact our support team via WhatsApp or Email with your Order Number, Product Name, and the reason for exchange. Once verified, weβll guide you through the next steps. We keep it simple, just the way parenting should be!
π Pick-Up & Reverse Shipping:
Depending on your location, our logistics partner will schedule a pickup of the item. For some pin codes, customers may be requested to ship the product to our return warehouse. Donβt worry β weβll provide complete instructions.
π Choosing Your Replacement:
Once the product is inspected and approved, you can choose another size, color, or even a different product. If thereβs a difference in value, our team will assist with the easy payment adjustment.
π Our Support Team:
Weβre parents too, and we get it. So feel free to reach out anytime β with questions, requests, or just to clarify something. Weβre always here to help β¨
π A Gentle Note:
Exchanges are accepted only within 7 days of delivery. Customized or clearance sale items may not be eligible. Full policy details are always available on our website anytime.