Exchange & Return Policy - Made Easy, Friendly, and Stress-Free π
At BabyTrends.in, we understand that sometimes a size may not fit perfectly or a style may feel different once you receive it. Thatβs okay β weβre here to make things easy. π§Έ
BabyTrends.in is a brand and domain owned by Eflute Packaging Pvt Ltd, a registered company in Bangalore since 2017.
π Our Goal:
We want every purchase to feel just right β comfortable, cute, and perfect for your little one's daily adventures. If something isnβt as expected, we offer smooth exchange and return support.
π Eligible for Exchange:
We accept exchanges for size and style variations, as long as the product is unused, unwashed, and returned with original tags and packaging. This helps us ensure hygiene and quality for all parents and little ones π
π¦ Condition Requirements:
A quick reminder: products that show signs of wear, washing, stains, perfume, or damage due to handling cannot be accepted for return or exchange. This is to protect every family receiving our items πΌ
π§ Non-Returnable Items:
For health and baby-safety reasons, we cannot accept returns on undergarments, socks, caps, mittens, feeding accessories, personal care items, or gift-customized orders.
π Exchange Pickup & Return Procedure:
Once you request an exchange, our support team will check eligibility and arrange a pickup where available. If your location is outside pickup zones, you may be asked to courier the product back. In such cases, shipping reimbursement depends on the issue reported π
π Timeframe:
Please raise your exchange or return request within 5 days of receiving the product. This helps us process everything quickly and smoothly.
π³ Refunds (Where Applicable):
If an item arrives damaged or incorrectly shipped from our side, we will arrange a return and offer a refund or replacement based on your preference. Refunds are usually processed within 5β7 business days after quality verification πβ¨
π¬ Weβre Here to Help:
Need guidance? Confused about size? Want to exchange instead of return?
Just reach out! Our team replies warmly, patiently, and parent-to-parent π§Έπ