Refund Policy - Hassle-Free Help When You Need It 🌷

Thank you for choosing BabyTrends.in to be a part of your little one’s world 💛
The BabyTrends.in brand and domain are proudly owned by Eflute Packaging Pvt Ltd, a registered company based in Bangalore since 2017. We deeply value your trust, comfort, and shopping experience.

🧸 Our Promise:
Your happiness matters to us. If for any reason you are not fully satisfied with your purchase, our support team is here to guide you through the refund or exchange process with care and transparency.

🎀 Refund Eligibility:
Refunds are considered under specific situations such as wrong product delivered, damaged product received, or manufacturing defects. We kindly request that you notify us within 48 hours of delivery to initiate a support request. This helps us assist you quickly and fairly.

📦 Condition of Returned Product:
The product must be unused, unwashed, and returned in its original packaging with tags intact. Items showing signs of wear, washing, or damage caused by usage are not eligible for refunds. This ensures safe and hygienic handling for all customers 🌼

🚚 Return Pickup & Process:
Once your refund request is approved, our logistics team will help schedule a pickup from your location (where service is available). In certain remote locations, you may be asked to ship the product back to us — shipping costs may be reimbursed depending on the case.

💳 Refund Timeline:
After the returned product passes quality check, the refund will be processed to your original payment method. Refund processing typically takes 5–7 working days, depending on your bank or payment provider 🕊️

🌸 Non-Refundable Items:
For hygiene and baby-safety reasons, certain items such as undergarments, feeding accessories, socks, mittens, caps, and personal care items cannot be returned or refunded. Custom gift orders are also non-refundable.

💛 Exchange Option Instead:
Sometimes, exchanging for a different size or style is all that’s needed. We happily support exchanges where possible — simply let our team know your preference 💬✨

🌈 Support with a Smile:
If you’re unsure about whether your product is eligible, just reach out. Our support team is friendly, understanding, and always ready to help parents like you 🧁